Recent Posts

We Are Cleaning Experts

3/23/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today to Schedule a Proactive Cleaning!

If your home or business needs deep cleaning services, call the experts today – SERVPRO® of Glenview, 847-832-9300


Water Emergency? Fast Response Time Is CRUCIAL!

3/11/2020 (Permalink)

Graphic showing water damage timeline Water emergency??? DON'T DELAY!!! Call SERVPRO® of Glenview right away! Call 847-832-9300!

24 Hour Emergency Service

Being available 24/7 means we don't adhere to "regular" business hours. Why? Because water emergencies don’t wait for regular business hours! SERVPRO® Franchise Professionals provide emergency water restoration services every day of the year, 24 hours a day, 7 days a week—including all holidays. You can expect an immediate response time, day or night.

Need Emergency Service?
Call SERVPRO® of Glenview NOW: 847-832-9300

A Fast Response Is Crucial in Water Emergencies

In many cleaning and restoration situations, immediate action is essential. With over 1,700 U.S. and Canadian Franchise locations, SERVPRO is strategically positioned to be faster to any size emergency.

An immediate response helps to minimize the damage, the cleaning, and the restoration costs.

Water is particularly invasive, quickly spreading throughout your property as it's absorbed into floors, walls, furniture, your belongings, and more. Our SERVPRO® crew arrives quickly and starts the water extraction process almost immediately.

Water Damage Timeline

Do you know what happens in a water emergency? Say there's an emergency where an extensive amount of water is suddenly everywhere... your sump pump fails during a heavy rain, or your washer hose bursts in the middle of a wash cycle...

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path
  • Water is absorbed into walls, floors, upholstery, and belongings
  • Furniture finishes may bleed, causing permanent staining on carpets
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall, heavy with the water it absorbed, begins to swell and break down
  • Metal surfaces begin to tarnish
  • Furniture begins to swell and crack
  • Dyes and inks from cloth and paper goods spread and stain
  • A musty odor appears

48 Hours to 1 Week:

  • Mold and mildew may grow and spread, especially in prime conditions
  • Doors, windows, and studs swell and warp
  • Metal begins to rust and corrode
  • Furniture warps and shows signs of mold
  • Paint begins to blister
  • Wood flooring swells and warps
  • Serious biohazard contamination is possible

More Than 1 Week:

  • Restoration time and cost increase dramatically
  • Replacing contaminated materials and structural rebuilding may be extensive and costly
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants

To minimize the initial water damage, secondary damage, and possible mold damage, you need to call on experts to mitigate the damage. Rest assured you can count on SERVPRO® of Glenview to respond to your emergency call. We are Here to Help!®


SERVPRO® and Coronavirus (COVID-19) - March 2020

3/10/2020 (Permalink)

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards

SERVPRO® of Glenview franchise professionals offer cleaning services including the removal of biohazard contaminants. We have the specialized training and products to get your residential or commercial property back to business.

About Coronavirus

The Center for Disease Control (CDC) is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China, and has now spread to over 60 locations internationally (as of this writing), including cases in the United States. The virus known as "coronavirus disease 2019" (abbreviated "COVID-19") is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes - but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

SERVPRO® professionals can perform a PROACTIVE CLEANUP that involves facility or structure cleaning and disinfection where the customer states there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building.

Cleanup and Scope of Work and Planning

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables - at a minimum. These same surfaces are mentioned in the CDC's guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures general include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™ is SERVPRO's proprietary disinfectant. SERVPROXIDE™ is a hospital-grade disinfectant which has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims, notably Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E.coli, Salmonella, Rotavirus, Swine flu (H1N1), among others.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

Call SERVPRO® of Glenview if you want to schedule your proactive cleaning to clean, disinfect, and sanitize your home or business: 847-832-9300


SERVPRO® Corporate update for franchise owners re: Proactive Cleaning to Minimize the Transmission of Emerging Viral Pathogens Including Coronavirus (March 3, 2020)

What to Expect When You Call Us

3/5/2020 (Permalink)

When you have a water emergency, SERVPRO® of Glenview is available any time of the day to respond to all jobs, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage and the possibility for mold damage escalates.

Call Today – (847) 832-9300
When we answer the phone, we are ready to help!

We understand that when you call us, you may be feeling confused, stressed, and vulnerable.  You need an expert to guide you through this crisis. SERVPRO® of Glenview has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration — in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO® Professionals may be needed.

Our SERVPRO® Representative will ask several questions, including:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When the flooding or water damage occurred
  • What caused the water damage (if known)
  • Whether the source of water has been addressed. For example, if your sump pump failed, we'll need to know if the plumber has been out to fix the pump.
  • Whether electricity is available on-site
  • We will set a time to come to your home or business, either for immediate response or to inspect and provide and estimate

About SERVPRO® of Glenview

SERVPRO® of Glenview specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at our corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and experience to restore your property, Like it never even happened.®

Water damage to your home or business is unplanned, unexpected, and inconvenient. Whether you have a sewage backup, failed sump pump, burst pipe or valve, or an appliance that broke down -- you want the water damage addressed and resolved. Call on SERVPRO® of Glenview to respond to your emergency. We are Here to Help!®

Call us - we're ready to respond when you need us! 847-832-9300

Severe Weather Preparedness

3/3/2020 (Permalink)

Itemized list to prepare a disaster supply kit Preparing a Disaster Supplies Kit is essential to helping you best survive an emergency!

March 1-7, 2020 is Severe Weather Preparedness Week in Illinois.

Being prepared and informed saves lives!

Severe weather is not something we can stop or control. From thunderstorms to lightning, tornadoes to floods, we cannot control when or where they develop or strike. However, there are things we can do to minimize the impact of severe weather.

  1. Stay informed! Have various means of being alerted of severe weather in your area! Monitor a weather alert radio. Listen to local radio broadcasts. Watch local TV. Follow NWS (National Weather Service) web pages and apps for updates. Sign up for and receive alerts and notifications from various weather apps on your computer and smart phone. The important thing is to NOT rely on just one method! Even though storm sirens are a great alert system, they are not designed to be heard indoors by everyone.
  2. Have an emergency plan! Whether at home, at work, or at school, or when you travel, there should be an emergency evacuation plan in place. Not only should there be a plan - but you should practice your plan too! Designate places to go to seek safe shelter from a tornado or severe thunderstorm. Pick two places to meet, in case the first is not available or accessible - and meet your family, friends, or co-workers there in case you are separated. If you are traveling, know the names of locations you are visiting - and make sure your children know them too.
  3. Prepare yourself AND your home for an emergency! Inspect your home for potential hazards (such as weakened tree limbs, worn roofing, cracked windows, improper landscape grading) and address these issues before storms magnify the damage. When you build a new structure or renovate an existing one, there are ways to prevent wind damage to roofs, upper floors, and garages. Rafters, trusses, walls, and doors can all be reinforced. Learn how to react in an emergency: learn how to administer CPR; learn how to use a fire extinguisher; learn how to turn off the electricity, gas, and water supplies in your home.
  4. Have an emergency supply kit ready and available! Some storms produce power outages that have the potential to last for several days. Have an emergency hit with at least these following items ready so you are better able to cope with the disaster:
    • Bottled water
    • Non-perishable food
    • Flashlights & extra batteries
    • Extra clothing & blankets
    • An extra set of house keys
    • Cash
    • Medications & personal hygiene items
    • First Aid kit
    • Pet supplies (if applicable)
    • A weather alert radio or portable AM/FM radio
    • A written list of contacts and other information you may need in an emergency, including: personal contacts (family, friends) - phones and addresses, doctors/medical centers, bank account info, credit card account number and provider info, numbers for utility and mortgage accounts and providers, insurance policy info.
    • If your computer, tablet, or mobile device are not accessible, or if the internet is not available, you may not have access to stored contacts and information! Be prepared and have a written list of this information available and ready to take with you in the event of an emergency.
    • If you have children, try to have an updated photo of them printed out. Should your child or children somehow become separated from you, it will ease your mind a little knowing you have a photo to give to emergency personnel (police, fire, medical personnel, EMTs) should they need to search for your child or children. (The same can be said for elderly relatives who may have dementia - have a photo of them in case they become separated from you).

Everything boils down to two words: BE PREPARED!!!

This is what Preparedness Weeks are all about! Learn about what Severe Weather is prevalent in your area, arm yourself with information how best to survive, and prepare yourself!

Why Should Your Business Choose SERVPRO?

2/27/2020 (Permalink)

SERVPRO offers a free Emergency Ready Plan Should disaster strike, is YOUR business ready? Call SERVPRO® of Glenview to schedule your free assessment and get your Emergency Ready Profile!

As a business owner in Glenview, IL, you know that each day brings with it new challenges. It helps to know that, should a disaster occur, you can trust a company with a 24-hour fast response reputation to remedy the situation. SERVPRO® of Glenview is ideal because:

1. We’re Trusted Professionals

Since 1967, SERVPRO® has been providing customers with quick and reliable restoration and cleanup. With over 1,700 franchises nationwide, we’ve become a trusted industry leader.

2. We’re Knowledgeable and Experienced

Extensive training and certification in fire restoration is provided at the IICRC-approved training facility of SERVPRO® Industries, Inc., headquartered in Gallatin, Tennessee.

3. We’re Preferred by Many

SERVPRO® not only handles residential cleanup but we've also become the trusted choice for commercial clients, much of the insurance industry, and many property management companies.

4. We’re Always Available

SERVPRO® is committed to the restoration, cleanup, and remediation industries, so it’s only logical to be available on a 24-hour basis, 365 days a year. Emergencies are never convenient; they don’t take nights, weekends and holidays off, after all. The more than 10,000 SERVPRO teammates don’t either. We’re always open, so we’ll quickly be on the scene to analyze the damage and begin the cleanup and restoration process.

5. We Have Equipment for Every Job

You can trust SERVPRO® Franchise Professionals to have the right equipment available for every job. More than 140,000 pieces of professional restoration and cleaning equipment are housed in over 5,000,000 square feet of building space.

6. We Offer an Array of Services

No matter what type of commercial facility you may have, SERVPRO® is Here to Help®. Our services include fire, water and storm damage restoration, mold remediation, building cleaning, as well as air duct and HVAC cleaning. We can also handle board-ups, biohazard cleanup, document drying and the cleaning, restoration and deodorization of electronics and artwork.

If your commercial building sustains any type of damage from flooding to fire to mold, you can feel confident hiring SERVPRO® Franchise Professionals with 24-hour availability to get your building back to preloss condition, Like it never even happened.®

Call SERVPRO® of Glenview at 847-832-9300. Our owner, Jeff Thompson, would love to come meet you and see your place of business. We can even offer to prepare a free Emergency Ready Profile for your company. #callSERPVPRO #SERVPROGlenview #call8478329300

Why call SERVPRO?

2/26/2020 (Permalink)

Your problem. Our solution. -SERVPRO Big or small, damage from fire, storm, or water - we are Here To Help.®

The unexpected and unimaginable happens: your home has sustained water, storm, fire, or smoke damage.

If you've never had to use the services of a restoration and emergency services provider, you likely turn to the internet to search one in your area. We've done the search ourselves - we know you'll have many options to choose from.

So, why should you call SERVPRO® of Glenview?

  • As one of over 1,700 individually owned and operated franchises, we have access to more support during harsh weather.
  • We are Faster to any size disaster.™
  • We work with all major insurance carriers and have relationships with many local providers.
  • We always put our customers' needs first.
  • We have the equipment and training to get any job completed.
  • We can easily handle both commercial and residential properties.
  • We are locally owned and operated, so we live and work in the same communities you do.
  • SERVPRO® is a trusted name in the mitigation and restoration industries.
  • We are a Large Loss Provider.
  • We are a one-stop-shop that can handle any job from start to finish.
  • We love what we do and we want to help you!

If you have questions, need assistance, or would like a free estimate, give us a call: (847) 832-9300. We are available to respond to emergencies 24/7/365.

Moldy Food

2/20/2020 (Permalink)

moldy bread Once bread mold sets in, it spreads quickly and often consumes the whole loaf in a matter of days.

How does mold begin to grow on food?

What turns those leftovers in the back of your fridge from tasty next-day work lunch into a creepy science project? Mold!

Mold is a microscopic fungus - a plant - that is commonly found everywhere on earth... and that includes right here in Glenview We are surrounded by mold spores as they travel through the air looking for a home.

Home, Sweet (Bread), Home

Bread is a very inviting host for traveling mold spore. White bread is made of simple carbohydrates that turn to sugar, which is a very efficient food source for mold. Once a colony gets established, bread mold grows quickly. The best environment for mold growth is cool, damp, and dark, with poor air circulation -- in other words, your refrigerator!

Chill Out

As with other plants, mold has a limited range of circumstances in which it can survive. If temperatures are too cold, such as in the freezer, growth stops. Warm conditions, such as baking in an oven, have the same effect: mold growth stops. But the humid, dark, and still interior of a refrigerator is the perfect place for mold. The best way to prevent mold growth is to eat food while it is still fresh before fridge mold begins to grow.

Useful Mold?

Mold is not always bad. Did you know that it's actually saved lives? How, you ask? Well, everyone has heard about or used penicillin. Did you know that penicillin was first cultured from mold?

Sometimes, mold growth on food is actually needed or desired. Some soft cheeses, such as blue cheese or Roquefort, rely on mold for their distinctive flavor and appearance.

Mold is Everywhere

The next time you open a bag and find that bread mold has set in, remember that mold is everywhere in the air around us. The only way to prevent mold on food is to buy smaller amounts of food more frequently so they can be eaten before mold growth starts. Failing that, you can freeze leftovers instead of refrigerating them.

In the even that you have a more serious mold problem in your home, such as mold growth on drywall or flooring after a flood, then that situation warrants calling in a professional mold remediation service such as SERVPRO® of Glenview. We are Here to Help!® 847-832-9300

Preventing Frozen Pipes

1/28/2020 (Permalink)

Graphic describing steps to take to prevent frozen pipes Home or business, protect your pipes from freezing!

You can protect your home or business from winter weather by taking these actions suggested by the Insurance Institute for Business & Home Safety (IBHS). Their winter weather guidance can be found on their site,

Protect Homes or Businesses from Winter Weather: Preventing Frozen Pipes

1. Insulate and seal attic penetrations, such as partition walls, vents, plumbing stacks and electric/mechanical chases; insulate and seal wall cavities as well.

2. insulate pipes most vulnerable to freezing (in attic or in basement) by using pipe insulation.

3. Provide a reliable backup power source to ensure continuous power to your home.

4. Set reasonable temperatures - keep the thermostat at a reasonable temperature, even if you'll be away from home.

5. Install a temperature monitoring system that provides notifications if the building's temperature dips below a pre-determined number.

6. Install an automatic excess flow switch on the main incoming domestic water line to monitor and provide early detection of a broken pipe or valve; use wireless sensors near water sources.

7. Monitor sprinkler systems using a central station to provide early detection of a pipe failure and heat unheated sprinkler control rooms.

8. Let all faucets drip during extreme cold weather to prevent freezing of the water inside the pipe, and if freezing does occur, drips will relieve pressure buildup in the pipes between the ice blockage and the faucet.

9. Keep bathroom and kitchen sink cabinet doors open during cold spells to let warm air circulate around the pipes below the sink.

Preventing Ice Dams

1/24/2020 (Permalink)

Graphic representation of tips from article Don't wait til it's too late to prevent ice dams - but if you get water damage, be sure to call on SERVPRO® of Glenview!

Winter weather can wreak havoc on a home. For instance, snow or ice-covered walkways and driveways can become a hazard for people if they are not cleared right away. For the safety of your family, pets, and vehicles, we're sure you clear the snow from all areas and perhaps put down salt to melt the ice.

Just as you clear snow and ice from the walking paths around your home in the winter, homeowners need to remember to look up and check your roof as well!

Not only can the weight of accumulated snow or ice on your roof become a hazard when not cleared, but it can lead to the buildup of ice dams. Why is that a bad thing? Ice dams can cause water to leak into your home, potentially causing damage to everything from the exterior walls and roof to the interior walls, ceilings, and even structural components like joists or studs. Water leaking into your home could also damage your personal belongings. Additionally, water damage left unresolved could lead to mold, which is something no homeowner wants to deal with.

Read below for tips on preventing ice dams. If you missed our post on preventing roof damage, you can read it here: 

Protect Homes from Winter Weather: Preventing Ice Dams

1. Keep roof drainage systems clear! This means keeping all drains, gutters, and downspouts free of debris and vegetation that may restrict proper flow.
2. Consider heat sources - remove or relocate heat sources that are installed in open attic areas directly under the roof.
3. Insulate light fixtures in the ceiling below an unheated attic space.
4. Insulate attic penetrations: if you have penetrations into the attic, such as vents, seal and insulate them so that daylight cannot be seen and airflow is minimal.
5. Install heating cables on eaves, gutters, and downspouts or around roof drains on flat roofs. This will not remove an existing ice dam, but will create effective channels that allow water to drain off safely.